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  3. How can we remove the Business Continuity service for a customer?
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  3. How can we remove the Business Continuity service for a customer?

How can we remove the Business Continuity service for a customer?

The customer is given the option to opt out of the Business Continuity service when they terminate on their online account.

If they missed this opportunity, please support the customer to contact the Account Helpdesk to cancel the service before their agreement ends.

Useful articles:
A Guide to Business Continuity‘ on the IWG Academy.
Business Continuity help sheet on the IWG Academy.

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