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  3. How do customers know which meeting room to book to comply with physical distancing ?

How do customers know which meeting room to book to comply with physical distancing ?

We have opted to retain meeting room and inventory pricing as it is today.  Since in most countries, social distancing is only a suggestion, we comply with this by also suggesting to leave some seats empty. 

Fortunately for customers, if they choose to forgo physical distancing, they may occupy all available seats at their discretion.  If they wish to accommodate social distancing for their meeting, then they are welcome to reserve a larger meeting room.  You may respond to customers with:  

We have our meeting rooms set up to accommodate social distancing by leaving some seats empty.  You are welcome to use the room as-is and occupy all seats if you so choose.  If you would like to accommodate your guests and social distancing, we do have larger rooms available for you. 

After each meeting room, regardless of occupancy, the room should be reset and disinfected for the the next customers.

Reference: IWG Academy > Business Playbook > COVID-19 Guidelines

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