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How do I find out how to charge for Services?

We have guides on IWG Academy in the Business Playbook which cover the billing process for each service offered to customers. The charges in TeamHub are added automatically but in some cases for example Fit Out/Construction the charge is variable and you will need to add the charge including the admin fee (e.g 30%).

Please note : Taxis, newspapers, dry cleaning, flowers, gifts, or car valet services must not be recharged onto customer invoices. You can still offer assistance with the booking (e.g order the taxi for the customer, but the customer must pay the vendor directly).

References:

IWG Academy > Our Business Playbook > Assisting Customers Everyday > Billing Services and the Global Service Price List

IWG Academy > Recurring Services

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