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How do I install the printer driver for Canon cloud printing?

Please note, there are separate instructions for customers to install the printer driver, via the user guide found here. The following steps show Community teams how to install the driver on their centre device(s).

NOTE: The Canon printer driver can only be installed on Windows 10 devices for IWG devices.

1.  Open Company Portal (go to the search bar on your desktop and type “Company Portal” to find the app).

2.  In the Apps tab, click on “uniFLOW SmartClient 2020 Canon” to open it.

3.  Select “Install”.

4. Once installed, you will be able to choose canon@go.eu.uniflowonline.com as your printer in applications such as MS Office.

Why can’t I install the Canon print driver?

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