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  3. How do I process an agreement for a customer who wants to transfer upon renewal?
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  3. How do I process an agreement for a customer who wants to transfer upon renewal?

How do I process an agreement for a customer who wants to transfer upon renewal?

You will process this just like a regular transfer, with a paper agreement via TeamHub.

When the GSC processes it, they will terminate the booking at the end date at the current centre, and start a new account and booking at the transfer centre.

Useful links:
IWG Academy: Agreement Process Guide
IWG Academy: VO Agreement Process Guide
Team Hub > Company > Amend agreement > Move to another centre > Attach Paper Agreement

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