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How can I get help with an IT support query or issue?

Find a complete list of frequently asked questions about IT issues in the IT Help & Knowledge base.

If you haven’t found the solution to your problem in the IT Knowledge base you may need to request help from the IT Helpdesk. Please follow the steps shown on the IT Help & Knowledge base to create an IT ticket for a service request or issue.

Remember, before raising an IT Ticket refer to the IT Help & Knowledge base.  This provides three simple steps that will help solve the most common IT problems. We highly recommend you try them before creating a support request.

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