To set up a staff membership in order to make internal bookings (eg. for team meetings, trainings, etc) please follow the set up instructions on the IWG Academy guide.
If you are prompted to ‘login as staff’, please proceed to the staff role site and simply search your membership number via ‘Account Search’ in the same way that you access customer accounts. See the steps below:
If your bookings do not show with zero price or you are prompted to add payment details, please email firstname.lastname@example.org and include your membership number.
Please note, the following scenarios should not be booked via your Staff Membership account:
- Tours – use a Meeting Room only if there is one available at the time, you should not block your inventory for this purpose
- Giving Free Meeting Room hours to close a deal – any service offered with a discount or for free as part of an agreement is strictly prohibited.
- If the Community Meeting Room is already booked –never allow customers to book into your standard Meeting Rooms for free if the CMR isn’t available. It is an “upon availability” benefit only.
- If any offices/meeting rooms are unavailable due to construction or refurbishment – you should remove them from your inventory via Global Inventory. See Global Policies here.