How do we renew a customer from a fixed term to a Month to Month agreement? When creating the renewal in TeamHub, select the Month to Month promotion using the button highlighted below: References: IWG Academy: Office Agreement Process Guide IWG Academy: VO Agreement Process Guide TeamHub > Company > Amend agreement > Amend upcoming renewal Tagged: agreement processingchange to month to monthrollback renewal Was this article helpful? Yes No Related Articles Why is the renewal pricing different on the Renewal options sheet and TeamHub? How do I dispose of old center IT equipment, abandoned customer property, etc.? Where can I find all the customer help sheets? Where do I find information on Design Your Office (DYO)? What do I do if a customer dies in the middle of their agreement? Why can’t I send an OSA via the ‘Move to another centre’ button?