1. Home
  2. Customer Service
  3. How do we track customer contact and other information without EVO?

How do we track customer contact and other information without EVO?

With the migration to Ooma phone systems, it has become apparent how centre teams were using EVO for much more than just answering phones. We currently do not have a standard solution to replace the data base, so at this time we recommend for centres to create their own spreadsheets/logs in order to maintain the necessary information. Make sure to save these files on the secure Centre One Drive / Centre eFile in TeamHub so all centre team members can access it.

Was this article helpful?

Related Articles