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  3. US & Canada – How do we charge for the mail storage fee if customers do not retrieve their mail in a timely manner?

US & Canada – How do we charge for the mail storage fee if customers do not retrieve their mail in a timely manner?

This fee can be billed using the standard Admin Support fee via TeamHub > Company > Amend Upcoming Invoice > Add > One-Time service.

Reference:
IWG Academy > NASOP > Mail Handling > IWG USPS CMRA/KYC Postal Compliance Policy

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