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  3. US ONLY – Do all customers have to complete the 1583 form, or just Mailbox Plus/Business Address customers?

US ONLY – Do all customers have to complete the 1583 form, or just Mailbox Plus/Business Address customers?

Per the US Postal Service rules for Commercial Mail Receiving Agents (CMRA), because Office, Coworking, VO and VO Plus agreements give customers access to office use, they are not required to complete the 1583 process.

Only Mailbox Plus/Business Address customers are required to complete the 1583 notarized form and ID process in the US.

All other VO customer types are required to complete the Know Your Customer (KYC) process.

Reference: IWG Academy > NASOP > Mail Handling > IWG USPS CMRA/KYC Postal Compliance Policy | IWG Academy (learn.link)

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