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How can I fix issues with my Atmosphere app / Sonos speakers?

For any hardware issues (eg. Sonos speakers) the centre should raise an IT ticket.

For software issues (eg. Atmosphere App) the Music Manual on the IWG Academy contains a troubleshooting guide, as well as contact details for the global supplier Kollect FM if any further support is needed.  

Reference: Spaces Music Manual on the IWG Academy

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